Delivery of Products
Cloudb will deliver the Products to the delivery address you have specified in the order form and in accordance with the delivery option you have chosen. In the event you order various Products to be delivered to different addresses, you will need to submit a separate order form for each delivery address. Any delivery or shipment dates given by Cloudb are best estimates only and Cloudb shall not be liable for any loss, damage, costs or expenses for failure to deliver in accordance with the delivery or shipment dates given. In the event any of the Products ordered is out of stock, this may mean the whole order is delayed. If so, an estimate of the delay will be given by e-mail or post but delivery shall in any case be made within thirty (30) days as of the date indicated on the order confirmation by Cloudb.
In case of late delivery, we will offer you by mail a new delivery date. In any event, in the event that Cloudb does not respect the indicated deadline, or in the absence of a specified deadline, deliver the product within more than 30 days after receipt of the order confirmation, you have the possibility of cancel your order by contacting customer service. Cloudb then agrees to refund all amounts paid no later than 14 days after the termination of the contract.
If you received the product after your cancellation, we will proceed to the refund of the product, the delivery costs and the expenses of return, to reception of this one by our care, complete and in its state of origin, at the latest in 14 days after the receipt of the Product by Cloudb.
The ownership and the risk of loss related to your products are transmitted to you at the moment of their delivery.
Delivery of the Products to the carrier, Cloudb will send you a confirmation of shipment by e-mail provided you have indicated an e-mail address on the order form.
Cloudb can not be responsible for delay or absence of delivery due exclusively to the unavailability of the customer after several proposals for appointments by the carrier.
Remember to indicate all the information needed to deliver the product to the delivery address entered (building number, staircase, codes, etc.).
Our estimated delivery is 5 working days, We will e-mail you once your purchase has been prepared and left our warehouse.
Cloud.b cannot be held responsible for delays in customs clearance which may incur storage or other charges outside our control. Cloudb cannot be held responsible should local customs authorities wish to confiscate any particular item or charge any import duty. If our shipping agent is unable to contact the recipient to arrange delivery, the card which was used for ordering will be charged for all charges accrued from holding the goods.